Clear First Pty Ltd

Contact Clear First Pty Ltd

Whether you need advice on a specific problem or ongoing support for your business, the fastest way to reach us is by email. Every message is read personally by our team in Melbourne, and we reply to all genuine enquiries within one business day.

How to reach us

  • Email: ceo@clearfirst.online
  • Based in: Melbourne VIC, Australia
  • Hours: Monday to Friday, 9:00 am – 5:00 pm AEST
  • Coverage: We work with clients across Australia, remotely and on site

Email is the quickest and most reliable way to contact us. It means your enquiry is written down from the start, nothing is lost in translation, and you receive a considered, written response rather than a rushed answer.

Tidy desk with laptop and notebook in the Clear First Pty Ltd Melbourne office

Send us a message

Submitting this form opens your email application with your message ready to send to ceo@clearfirst.online. We only use your details to respond to your enquiry — see our privacy policy.

What happens after you write to us

  1. We read every message ourselves. No ticket queues, no automated replies — your enquiry goes straight to the people who do the work.
  2. You receive a written response within one business day. If your enquiry arrives on a weekend or public holiday, we will reply on the next business day.
  3. If it looks like a good fit, we propose a free initial discussion and follow with a clear, fixed-fee scope before any work begins. There is no obligation and no pressure at any point.
City buildings near the Clear First Pty Ltd office in Melbourne VIC

Contact questions

Who will read my message?

Enquiries sent to ceo@clearfirst.online are read by the director of Clear First Pty Ltd. You will not be passed between departments or left waiting in a queue.

Do you only work with Melbourne businesses?

We are based in Melbourne VIC, but we work with clients across Australia. Much of our work is done remotely, with on-site visits arranged where they add value.

Can I attach documents to my enquiry?

Yes. If you have financials, plans or other documents relevant to your enquiry, simply attach them when you send your email. If you would prefer a costed proposal first, visit our quote page.

What should I include in my first message?

A short description of your business, the challenge or goal you have in mind, and any deadlines you are working towards. That is enough for us to point you in the right direction.